jilikl Privacy Policy

1. Who We Are

This Privacy Policy is issued by jilikl ("jilikl", "we", "us", "our"), the operator of the online gaming platform accessible at jilikl.net. jilikl acts as the data controller in respect of all personal data collected through the jilikl Platform from players in the Philippines.

Our operations are subject to applicable Philippine gaming regulations and the requirements of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. jilikl is committed to processing personal data lawfully, fairly, and transparently in accordance with these requirements.

If you have any questions about this Privacy Policy or about how jilikl handles your personal data, please contact our Data Protection Officer using the contact details provided in Section 15 of this Policy.

2. Data We Collect

jilikl collects personal data that is necessary for the provision of our services, compliance with regulatory obligations, and protection of both Players and the Platform. The categories of personal data we collect include:

2.1 Identity and Registration Data

• Full legal name as it appears on a government-issued Philippine ID;
• Date of birth (for mandatory 21+ age verification);
• Email address and mobile phone number;
• Gender (optional, for account personalization);
• Username selected during registration.

2.2 KYC and Verification Data

• Government-issued Philippine identification documents (PhilSys, UMID, driver's license, passport, voter's ID, SSS/GSIS card);
• Photograph or selfie for liveness verification where required;
• Proof of address documentation where requested.

2.3 Financial and Transaction Data

• GCash or Maya account number/registered mobile (for payment processing);
• Bank account details for BPI, BDO, UnionBank, or other linked payment methods;
• Deposit and withdrawal history;
• Transaction amounts, dates, and payment references.

2.4 Gaming Activity Data

• Bet history, game session logs, win/loss records;
• Bonus usage and wagering progress;
• Responsible gaming tool settings (deposit limits, session timers, self-exclusion records).

2.5 Technical and Device Data

• IP address and approximate geographic location;
• Device type, operating system, and browser;
• Login timestamps and session duration;
• Platform navigation and click-stream data.

2.6 Communications Data

• Live chat transcripts and email correspondence with jilikl support;
• Customer feedback and survey responses.

3. How We Collect Your Data

jilikl collects personal data through the following means:

• Directly from you: When you register a jilikl account, complete KYC verification, make a deposit or withdrawal, contact our support team, or use any interactive features of the Platform;
• Automatically: Through cookies, log files, and similar tracking technologies when you access and use the jilikl Platform (see Section 9 for full cookie details);
• From third parties: From payment processors (e.g., GCash, Maya, BPI, BDO) to verify transactions; from identity verification service providers used in the KYC process; and from fraud prevention and anti-money laundering screening services as required by applicable regulations;
• From publicly available sources: Where necessary for regulatory compliance, fraud prevention, or responsible gaming obligations.

4. How We Use Your Data

jilikl processes your personal data for the following purposes:

jilikl does not use your personal data for any automated decision-making that produces legal or similarly significant effects without providing you the opportunity to contest or request human review of such decisions.

5. Legal Basis for Processing

jilikl processes your personal data in accordance with the Philippine Data Privacy Act of 2012 (RA 10173) on one or more of the following lawful bases:

• Contract Performance: Processing necessary to perform the contract between you and jilikl — i.e., to provide the gaming services you have registered to use;
• Legal Obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, anti-money laundering obligations, age verification requirements, and tax reporting;
• Legitimate Interest: Processing necessary for jilikl's legitimate business interests, where such interests are not overridden by your privacy rights — including fraud prevention, platform security, and service improvement;
• Consent: Processing based on your freely given, specific, and informed consent — including marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing conducted prior to withdrawal.

6. Sharing Your Data

jilikl does not sell your personal data. We share personal data with third parties only in the following limited circumstances:

• Payment Processors: GCash, Maya, BPI, BDO, UnionBank, and other payment service providers as necessary to process deposits and withdrawals on your jilikl account;
• Game Providers: Licensed game studios and content providers whose games are available on the jilikl Platform, to the extent necessary for game session management and fair-play auditing;
• Identity Verification Providers: Third-party KYC service providers engaged to assist with identity and age verification on behalf of jilikl;
• Fraud and AML Services: Compliance service providers used for anti-money laundering screening and fraud detection as required by applicable regulations;
• Regulatory Authorities: PAGCOR and any other Philippine government or regulatory body with lawful authority to require disclosure of player data;
• Professional Advisors: Legal, accounting, and auditing professionals engaged by jilikl under confidentiality obligations;
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of jilikl's business, personal data may be transferred as part of that transaction, with notice provided to affected Players.

All third-party service providers engaged by jilikl are required to implement appropriate technical and organizational measures to protect personal data shared with them, and are permitted to use such data only for the specific purposes for which it was shared.

7. Data Security

jilikl implements a multi-layered security framework to protect the personal data of all Filipino players on our platform:

• TLS/SSL Encryption: All data transmitted between your device and jilikl.net is encrypted using industry-standard TLS encryption;
• Data Encryption at Rest: Sensitive data — including payment method details and KYC documents — is stored in encrypted format on secure servers;
• Access Controls: Personal data is accessible only to jilikl personnel and authorized service providers who require it to perform their specific functions, under strict need-to-know principles;
• Two-Factor Authentication: jilikl supports 2FA to protect player account access;
• Security Monitoring: Continuous monitoring for unauthorized access attempts, suspicious activity, and data breaches;
• Incident Response: In the event of a data breach that poses a risk to player rights, jilikl will notify affected Players and the National Privacy Commission (NPC) in accordance with the requirements of RA 10173 and NPC regulations.

Notwithstanding the above, no data transmission over the internet or storage system can be guaranteed as fully secure. You are responsible for maintaining the security of your jilikl account login credentials and should notify us immediately if you suspect unauthorized access.

8. Data Retention

jilikl retains personal data only for as long as is necessary for the purposes for which it was collected, including for the satisfaction of any applicable legal, regulatory, accounting, or reporting requirements.

• Active Account Data: Retained for the duration of your active jilikl account plus any applicable legal hold period thereafter;
• KYC and Identity Documents: Retained for a minimum of five (5) years following account closure or the last transaction, in accordance with applicable anti-money laundering regulations;
• Transaction Records: Retained for a minimum of five (5) years for financial audit and regulatory compliance purposes;
• Gaming Activity Logs: Retained for three (3) years or as otherwise required by applicable PAGCOR regulations;
• Customer Support Records: Retained for two (2) years following the resolution of the relevant enquiry;
• Marketing Consent Records: Retained until consent is withdrawn plus one (1) year thereafter as a compliance record.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized so that it can no longer be associated with any individual player. If deletion is not technically feasible in the short term, jilikl will implement appropriate isolation measures until deletion can be performed.

9. Cookies & Tracking Technologies

The jilikl Platform uses cookies and similar tracking technologies to provide and improve our services. A cookie is a small data file placed on your device when you access jilikl.net.

9.1 Types of Cookies Used by jilikl

• Strictly Necessary Cookies: Essential for the Platform to function — including login session management, security tokens, and fraud prevention. These cannot be disabled without affecting core functionality;
• Performance and Analytics Cookies: Used to collect anonymized data about how Players interact with the jilikl Platform — which pages are visited, how long sessions last, and where users exit — to help us improve the user experience;
• Functional Cookies: Remember your preferences such as language settings, game lobby filters, and responsible gaming tool configurations to provide a personalized experience on your next visit;
• Marketing and Targeting Cookies: Used only where you have provided consent, to deliver relevant promotional content and measure the effectiveness of jilikl's marketing campaigns.

9.2 Managing Cookies

You may manage cookie preferences through your browser settings. Most browsers allow you to refuse all cookies, accept all cookies, or be notified when a cookie is sent. Please note that disabling non-essential cookies may affect the functionality and performance of the jilikl Platform. Strictly necessary cookies cannot be disabled as they are essential to the Platform's operation.

10. Your Privacy Rights

Under the Philippine Data Privacy Act of 2012 (RA 10173), Filipino players on the jilikl Platform have the following rights in respect of their personal data:

To exercise any of the above rights, please contact jilikl's Data Protection Officer using the details in Section 15. jilikl may need to verify your identity before processing a data rights request.

11. Children, Minors & Age Restrictions

The jilikl Platform is strictly for persons who are twenty-one (21) years of age or older, in accordance with PAGCOR regulations governing online gaming in the Philippines. jilikl does not knowingly collect personal data from individuals under 21 years of age.

jilikl uses mandatory age verification during the registration and KYC process to enforce this requirement. Where jilikl becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor in your care has created a jilikl account, please contact our support team immediately at [email protected] (plain text only) so that we can investigate and take appropriate action.

12. Third-Party Links

The jilikl Platform may contain references to third-party game providers and payment services. This Privacy Policy applies solely to data collected by jilikl through jilikl.net. jilikl is not responsible for the privacy practices or data handling of any third-party service providers, and we encourage you to review their respective privacy policies.

jilikl's integration with payment services such as GCash and Maya is governed by those providers' own terms of service and privacy policies in respect of data processed on their systems. jilikl receives only the information necessary to confirm payment transactions on the Platform.

13. International Data Transfers

jilikl's primary operations and data storage are oriented toward the Philippines. In certain circumstances, personal data may be processed by third-party service providers (such as cloud infrastructure or KYC verification providers) whose servers may be located outside the Philippines.

Where such transfers occur, jilikl takes appropriate steps to ensure that personal data is protected to a standard equivalent to that provided under Philippine law, including through the use of data processing agreements with applicable contractual safeguards. jilikl will not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate protective measures.

14. Updates to This Privacy Policy

jilikl reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. Where material changes are made, jilikl will provide notice through the Platform or by email to your registered jilikl account address prior to the changes taking effect.

The "Last Updated" date at the top of this Policy will be revised accordingly. We encourage you to review this Privacy Policy periodically. Your continued use of the jilikl Platform following any update to this Policy constitutes your acknowledgment of the revised Policy.

15. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jilikl, please contact us through the following channels:

• Data Protection Enquiries Email: [email protected] — please use the subject line "Privacy / Data Protection Enquiry" (plain text reference only — not a clickable link)
• Live Chat: Available 24/7 inside your jilikl account — for immediate assistance on any data-related matter
• Response Time: jilikl will endeavor to respond to all privacy-related enquiries within fifteen (15) business days of receipt

For complaints about jilikl's data processing practices that are not resolved to your satisfaction through our internal process, you may escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the independent authority responsible for overseeing compliance with RA 10173.